This Business Sucks!

At some time or another, you may encounter a customer that isn’t satisfied with your business and voices dissatisfaction via a negative review online. That review, be it 50 or 500 words, can have a powerful impact on your business’ reputation.
Respectfully responding to negative online reviews is an important part of managing your reputation. The first step in responding to online reviews is to know when something is posted about your business. With hundreds of of places someone could mention your business, how can you possibly know you know when something is posted about you on the web? Here are three services that can help monitor your online reviews.
Every Website Should Be Responsive, Google Agrees.

A responsive website is a site that adapts its layout to be appropriate for the device on which it is being viewed. When a responsive website is viewed on a smartphone, desktop computer screen or tablet, the experience needs will be consistent and well thought out.
So why should you have a responsive website design for your business or organization? Here are the top 5 reasons from the Links Web Design – Online Marketing Heroes:
5 Easy Ways To Make Your Website More Engaging

At Links, we provide web design and online marketing services for a wide variety of businesses. From auto repair shops to seafood companies, one question always remains the same amongst our clients: “How can get more business from my website?” One of the best ways is to make your website more engaging.
Here are five ways to boost brand awareness by making web content more engaging for your customers.
What is Microdata & Why Your Website Needs It

A well-functioning website consists of a series of coding languages. These languages (such as CSS and HTML) speak to and enhance one another in order to form a cohesive and search engine friendly website. Before microdata, search engines (like Google), and browsers (like Chrome or Firefox), could only display the text on a web page, without knowing what any of it actually meant. Microdata gives search engines and browsers a way to understand web page content, and uses that knowledge to put the most relevant information in front of the most relevant audience.
Establish Your Brand with a Human Touch

via pammarketingnut.com
Strengthen Your Brand
“Brand” is a single term referring to a multitude of marketing activities that all contribute to a cohesive image of your business. In a world where technology is increasingly prevalent, it’s vital that business owners relate to their audience with a human touch. This means treating your customers like living, breathing, human beings and not like a statistic or data point. Remember, at the end of the day, they are the ones participating in your facebook posts, or 1+’ing your page on Google+. Pam Moore, CEO & Founder of the design agency Marketing Nutz, elaborates on the importance of humanizing your brand and what it means to maintain it in a blog post.